GLORY 1 | Page 32

SKILL - the ability to do something well

ATTRIBUTE - the quality or feature regarded as a characteristics or inherit part of someone or something

SPECIALIST STORE - A store that sells only one type of product, for example Office for footwear.

NOT FOR PROFIT - a store that does not own profit, all the money earned is used for organisations ie. Charity Shops

INDEPENDANT - This is often a niche or specialist store.

MULTIPLE - A mutiple store is one that has 10 or more stores

MICRO ENVIRONMENT - The immediate small scaleenvironment, controllable by management i.e. customers, suppliers, shareholders

MACRO ENVIRONMENT - External & uncontrolablefactors that influence an organisations decision making, this can be done by using PESTLE

PESTLE - Political, economic, social, technology, legal and environmental factors that affect a macro environment

SEMIOTICS - the study of symbols and signs and their meaning