Global Security and Intelligence Studies Volume 5, Number 1, Spring / Summer 2020 | Page 64

Global Security and Intelligence Studies often, which might be less appealing to IFO actors because there is no schedule for users and IFO actors to follow. In general, the highest percentages of anomalous users were from channels with the largest number of total users, possibly because a larger audience is a better target for IFOs and/or spam posting. The study highlights the need for bot-hunting artificial intelligence (AI), as bots are becoming increasingly complex as technological advancements are made. For example, an in-depth IFO-detection study must utilize more than just comment count and comment speed to identify bots, as clever IFO actors could adjust their bots to post no more or no faster than some pre-determined limit (say, the stream’s current mean or median posting speed or count). IFO actors could also use AI to generate comments for their bots, rather than have bots execute comments from a pre-established comment bank. Finally, if an IFO actor develops a bot that posts on a completely random schedule, dynamically generates content analyzed from ongoing streaming audio, visuals, and comments, and actively responds to users, a human analyst will be virtually incapable of identifying the bot. Overall, the complexity of future bots needs to be met with the complexity of AI—AI will be needed to recognize advanced bot algorithms (Manheim and Kaplan 2019). The authors acknowledge two major limitations with this study. First, it is difficult to determine whether or not a Twitch user is a bot—humans do not possess the ability to distinguish bots from humans except in blatant cases (for example, if a bot posts the same or similar messages at fixed intervals). Second, the criteria may have excluded possible slow-posting bots. Future researchers could develop (or incorporate existing) machine learning and sentiment analysis programs to further refine bot search criteria on Twitch. Additionally, researchers could develop a bot-detection metric or criteria checklist to allow for manual or automated assessment of users, rather than a subjective look over. Finally, researchers should search for countermeasures that actors employ to protect their bots from discovery. Conclusion The purpose of this study’s was to develop a data-mining prototype, rather than develop a reliable and effective bot-identification program. We did not seek to prove the existence of IFOs on Twitch, but rather show it is possible to identify them if they do exist, and encourage future researchers to use some of our methods to narrow their bot searches. We maintain that our research provides future Twitch IFO- and bot-hunters a better starting point for discovering IFOs and bots. As the internet audience grows, the potential for IFO development and execution grows. State and non-state actors know the value of IFOs during peacetime and wartime. Twitch is only one vulnerable platform. Online multiplayer games 50