Global Market Research Company US Iran IT Services Market Forecast and Opportunities | Page 5

Product Overview
Information Technology (IT):
In 1958, Harold J. Leavitt and Thomas L. Whisler coined the term “Information Technology (IT)” in their article
“Management in the 1980s” for Harvard Business Review (HBR). The term IT defines utilization of resources,
including computers, storage, infrastructure, networking, applications and other physical devices for creating,
storing, processing, exchanging and securing electronic data for enterprises.
Information Technology Services (IT Services):
IT services is the process of offering software, hardware and support services to enterprises. IT services, help
enterprises perform IT operations, including creating, storing, exchanging and processing business data and
information for enabling efficient enterprise business processes.
IT services include Product Development Services, IT captive management services, infrastructure services and
application services, which can be procured by an enterprise for one time or periodic fee, and allows the
enterprise to use IT resources provided by an IT service provider for a certain duration.
Moreover, adoption of IT services offers enterprise many benefits, such as scalability, reduced investment in IT
infrastructure, up-to-date hardware, software components and expert post-sales assistant.
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