Global Custodian Spring 2018 | Page 62

[ G C O N T H E G R O U N D | I N D I A ] RENEWAL The PROCESS Global Custodian: You’ve turned around what is a very old institution and, when that happens, some people are very en- thusiastic about change and some people have to be encouraged to go along with it. So if you look at the participants in the old Bombay Stock Exchange did you have a lot of hard work to get people on board? Ashish Chauhan: Well it’s always hard work to change an old system, particularly one that was 135 years old when I joined. Some people had given up on the BSE. Since then, we have come back. First we had to clean ourselves up, focusing on four or five specific areas. One obvious one was technology, not only for trading, but collateral management, banking, broker management, listings... the entire network. We also had to acquire newer mem- bers because ours was a physical loca- tion-based membership, you had to be in the building to be a member. We had to attract people from outside and in the state we were, that was tough. We had to attract new talent, but nobody saw a career here. Our only products were stocks, and so we had to go into all other products very, very quickly. We were also in need of regulatory reform. Now thinking back over the past eight years, I think we have achieved reason- 62 Global Custodian Spring 2018 Ashish Chauhan is the MD and CEO of BSE, paradoxically both the oldest exchange in Asia and the fastest exchange in the world with six micro seconds response time. Global Custodian asked him about his strategy. able progress in all those areas. Today technologically we are the fastest in the world, our trading, clearing everything has changed, network, hardware, soft- ware, whatever you can think of we have changed it. GC: Did you do all that internally or did you buy in? AC: We’ve built most of it internally, but not exclusively. For example, in the area of security we have internal people and external people. For trading, we bought software and modified it to our require- ments, using both our own in-house ex- pertise as well as TCS people. We have a very large technology team now which is a separate company because the skill sets required are different from the traditional stock market norm. GC: So does the fact that you are the fastest in the world mean you’ve attracted a different set of participants, such as high frequency traders? AC: Speed is one parameter which people consider for trading, but there are prob- ably eight to 10 others. Bragging rights are very important, however. It also keeps you on your toes because your entire team knows that you are the fastest and you’ll want to remain fastest. That keeps you on a different technological curve. GC: Do you offer co-location? AC: We do have co-location, It is ex- tremely fast, very, very sophisticated but extremely low cost. GC: In the face of competition, what would you say is now your USP? AC: Ten years back or even five years back, if you had asked about BSE tech- nology, people would have looked around bewildered. Today everyone in the market recognises the strength of BSE technology either by reputation or through experi- ence. We’ve also gained people’s trust by refusing to cut corners. Although we have lost some business as a result, we have gained more. In terms of getting business we have two strategies; one is what you might call the