Global Custodian Private Equity 2017 | Page 40

[ S U R V E Y | P R I V AT E E Q U I T Y A D M I N I S T R AT I O N ] Trident Trust Trident Trust currently serves 88 private equity fund managers with 256 PE funds and 10 PE funds of funds, with a total AuA of $21.38 billion, up from $17.79 billion over the year. Its clients are based in North America (35%), Europe (30%) and Asia ex-Japan (15%) with 20% in other, principally African, locations. The firm describes its business as “relatively well balanced between offshore and onshore.” Trident has operational fund administration teams in nine jurisdictions: Bahamas, BVI, Cayman, Guernsey, Luxembourg, Malta, Mauritius, Singapore and USA. It provides a full range of fund services in all of these jurisdictions, except for Bahamas and BVI, where a few functions are performed by other fund SCORES BY CATEGORY services offices. In the past year, the firm has invested in its client relationship management team with senior hires in the USA and Guernsey and has augmented its global technology platform by imple- menting Linedata Mshare and Linedata Reporting in Europe. In addition, Trident has launched a new depositary service in Luxembourg in accordance with the Alternative Investment Fund Managers Directive (AIFMD) to complement its existing AIFMD services. With a solid entry into the survey this year, the firm’s overall score sits at 6.34, marginally ahead of the market. Most of the category scores exceed the market average. Only Technology falls below 6.00, from where it lags the market as a whole. The highest scoring categories for Trident are Capital Drawdowns and Regulatory Reporting and Compliance, both of which re- cord a particularly impressive 6.59. Category Average Score North America Europe Asia Rest of World Client Service and Relationship Management 6.46 6.77 5.23 n/a 6.25 Value Delivered 6.06 6.68 4.00 n/a 5.30 Fund Establishing and Structuring 6.19 6.33 6.00 n/a 5.92 Capital Drawdowns 6.59 6.86 n/a n/a 5.98 Investment Execution 6.41 6.64 n/a n/a 6.18 Accounting and Reporting To Limited Partners/Investors 6.32 6.76 5.50 n/a 5.85 Accounting and Reporting To General Partners 6.50 6.79 n/a n/a 6.31 Compliance Support 6.29 6.76 n/a n/a 5.78 ■ Reporting 6.47 6.95 n/a n/a 5.66 ■ Regulatory Reporting 6.59 6.94 n/a n/a 6.23 ■ Technology 5.82 5.98 n/a n/a 5.69 RESPONDENTS BY REGION (WEIGHTED) RESPONDENTS BY SIZE (WEIGHTED) 25.6 39.3 35.9 52.1 6.8 ■ 7.7 27.4 5.1 North America Europe Asia RoW 52.1 5.1 6.8 35.9 ■ ■ ■ ■ ■ Very Large Large Medium Small Very Small 39.3 27.4 7.7 25.6 0.0 RATINGS BY PERCENTAGE OF RESPONSES Category Excellent (7) Very good (6) Good (5) Satisfactory (4) Weak (3) Very weak (2) Unacceptably weak (1) Not answered Client Service and Relationship Management 61.88 22.50 8.75 1.88 0.63 0.00 0.00 4.38 Value Delivered 48.96 26.04 7.29 5.21 4.17 0.00 2.08 6.25 Fund Establishing and Structuring 21.88 28.13 12.50 0.00 0.00 0.00 0.00 37.50 Capital Drawdowns 35.42 10.42 3.13 0.00 0.00 0.00 0.00 51.04 Investment Execution 15.63 7.29 3.13 0.00 0.00 0.00 0.00 73.96 Accounting and Reporting To Limited Partners/Investors 32.50 20.00 3.75 0.63 0.63 0.00 0.00 42.50 Accounting and Reporting To General Partners 14.38 7.50 1.88 0.00 0.00 0.00 0.00 76.25 Compliance Support 21.88 9.38 6.25 0.00 0.00 0.00 0.00 62.50 Reporting 48.44 12.50 6.25 1.56 0.00 0.00 0.00 31.25 Regulatory Reporting 32.81 10.94 3.13 0.00 0.00 0.00 0.00 53.13 Technology 23.96 17.71 8.33 7.29 0.00 0.00 0.00 42.71 32.52 15.67 5.85 1.51 0.49 0.00 0.19 43.77 40 Global Custodian The Private Equity Issue 2017