Gift Spring Gift Fair magazine, September 2013 | Page 21

forget who you are or what your purpose is.” Photography compliments of Kirkaldies (www. kirkcaldies.co.nz), WellingtonNZ. com and Gary Bowering (Private contributor) Wellington’s future is bright network – ferries, buses, trains. Wellington has great shopping precincts with individual boutiques which makes for a unique shopping experience in these days of the large format mall. Te Papa is a museum like no other and is a great place to spend the day for a unique look at New Zealand’s culture and heritage. “As for our notorious wind – that just makes things even more interesting, and it is said you can’t beat Wellington on a good day. The outlying areas of Wellington offer great day trips for tramping, vineyard tours even a trip across the Cook Straight on the ferry.” When it comes to what makes Kirkcaldie & Stains, ‘Kirks’ to the locals, a popular stop on most shopping expeditions, Tamanda says each of the buyers specializes, allowing a top selection of top products. “They research their product and trends and make sure that they are also in tune with what our customer is asking for. Buyers also work as a team so that merchandise across the store flows. Some product is sourced overseas, but a good majority of what we buy is bought at the Auckland Gift Fairs. “Like Kirkcaldie & Stains, many Kiwi retailers are great at putting individualised selections of product together. What we do so well in-store is customer service, and that’s something other retailers need to work on. As a nation, we are far behind similar countries to ours. With such a small population, for success in a business, customer service is critical. It’s important to change with the times but don’t At the other end of the retail scale from a 150-year-old department store is a quirky and fun 40-year-old business selling weather instruments, science toys, plus other curiosities: The Met Shop is a destination in itself. “People come to Wellington for all sorts of events through the year – sports matches, arts and fashion festivals, conferences – and the shopping is often a happy bonus, for them and for us,” says Terry McDavitt. “We get an amazing range of people here, from all over New Zealand and all over the world. It’s good to see people enjoying themselves. “As an independent store we do all our own buying. We have a range of trusted suppliers and their reps are very important to us, many of them good friends as well after all these years. For us the key has always been the ‘good eye’ of Sue, our part-owner, long-term manager, and chief buyer. She has a good eye for both what will sell, what will fit, and what will look good on display. We use the Gift Fairs as an essential element of the mix, to check what’s new or coming up, what else is available, and what the trends are. “Being a small independent we naturally tend to the ‘treasure trove’ end. Frankly it’s fairly crowded with product in store. And, as we’re slightly off the beaten track we have to attract customers the last few yards – hence the vibrant colour – and our moa outside. The moa has been a real boon to us and now it’s such a fixture I doubt that we would be allowed to alter it. She’s fun, and she sums up the character of the shop. Actually, we are a collection of niches – science stuff, weather instruments, soft toys, quirky novelt