Geared Up Issue 2 2016 | Page 4

a message from the president 2016 Issue 2 | GearedUp A 2 s franchisees, we know the joys as well as the challenges of owning and operating our own business. We also know that connections are vital to that business. It’s important to seek out opportunities to engage our employees, establish relationships with our customers and build upon our network of partners. Two years after the rebirth of the PF Independent Franchisee Association in a meeting in Atlanta, those ties brought us back for the inaugural PFIFA Franchisee Convention. Held at Chateau Elan Resort & Winery, the convention highlighted our mission of providing members with valuable insight and opportunities to strengthen our franchisee base and the Planet Fitness® brand. More than 400 franchisees, C-level executives, system suppliers and vendors capitalized on the theme, Connecting Members, Ideas and Opportunities. The PFIFA Board of Directors and Convention Committee worked diligently to coordinate an agenda that was both informative and impactful. With so much wisdom within the franchisee system, the convention was designed to tap into that knowledge, foster collaboration and identify best practices. We filled a dozen sessions with franchisees and industry experts who offered best practices on club operations and marketing and media buying, as well as tips for estate planning, taxes and exit strategies, and more. Dennis Snow and basketball legend Bill Walton shared personal stories from their journeys during the keynote addresses. Inside this issue you will read more from Snow on impacting customer service within your club. Attendees also kicked back and relaxed while networking with members and system suppliers. With activities such as an Opening Night Cocktail Party, the Dive-In Movie and the lively vendor hall, the convention had entertaining options for everyone. It’s important to seek out opportunities to engage our employees, establish relationships with our customers and build upon our network of partners. Just as we believe in helping customers improve their lives through better health, PFIFA places great emphasis on giving back. Our 2016 convention closing event, a Roaring Twenties Casino Night, benefited two causes close to our hearts – the Boys & Girls Clubs and the William Mulleady Family Trust. The generous, giving spirit of Planet Fitness franchisees and our vendor partners was evident in the more than $43,000 raised. We are Geared Up for Success with the 2017 PFIFA Franchisee Convention in Orlando, Florida, April 20-22, and hope you will help us continue to make the annual event a remarkable opportunity. Our success as an association rests with you, the franchisees. The convention is just one of the ways to remain engaged in your association and cultivate your network of connections. We have launched an educational webinar series for members, providing access to vital business information in a convenient, cost-effective format. For those seeking an outlet to serve, PFIFA is accepting nominations for five Board of Directors’ positions up for election. Nominations will be open through Friday, Aug. 12, and forms and more information may be found online at www.pffranchisee.org. New board members will be elected during the PFIFA Annual Meeting Tuesday, Nov. 15, at Atlantis Paradise Island Resort. However you choose to become involved, I encourage you to be an active participant in the future of PFIFA. Sincerely, Trey Owen