FAC update
Dear Fellow Franchisees, It was great to see so many franchisees in May at both the PFIFA Convention in Atlanta, and at the Huddles in Napa and Nashville. The FAC TECH committee was excited to provide updates on how we have worked in collaboration with PFHQ, the Product Management Committee( PMC), and ABC to improve the billing process through the ABC Full Service Program.
The Full Service Pilot moved from a full-scale pilot to general availability as of the April draft. Based on feedback from the discussions at the PFIFA Convention and the Huddles, franchisees who have participated in the program are unequivocally recommending full service. Groups, such as Taymax, have noted significant increases to their bottom line based on initial program results. As of the June draft cycle, more than 1,000
TECH UPDATE
FAC TECH is proud of the incredible results the Full Service is driving and the simplicity of the solution.
clubs representing 132 owner groups have enrolled in the program. FAC TECH strongly suggests those franchisees that have not enrolled do so, and reach out to any FAC TECH or PMC member with questions, as this program is one of the best methods for improving our billing process. ABC is working diligently with FAC TECH, PMC and PFHQ to further evolve the program to include soft decline management and is exploring other future uses.
FAC TECH is proud of the incredible results the Full Service is driving and the simplicity of the solution. We look forward to applying the collaborative piloting process and evaluation that worked so well for Full Service to additional technology-related initiatives that can accelerate and standardize our club operations processes.
We invite you to leverage your existing FAC TECH representatives for questions, comments and suggestions, as we continue to deliver solutions based on feedback from the franchisee base.
We continue to explore new technology initiatives that differentiate Planet Fitness ® from our competitors.
Thanks,
Dave Leon
FAC Chairman
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Thank you for visiting with the Account Executive Team and the Planet Fitness ® Support Leadership at the 2016 PFIFA Convention.
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