Garuda Indonesia Colours Magazine March 2014 | Page 184

182 News GARUDA INDONESIA RECEIVES TWO ESEA 2014 AWARDS Both ESEA 2014 titles, which were awarded to Garuda Indonesia for the first time, were courtesy of Carre Center for Customer Satisfaction and Loyalty (Carre CCSL) in cooperation with Bisnis Indonesia Daily. In both categories, Garuda Indonesia scored the highest in ESEIndex research. In addition to winning two ESEA 2014 awards, Garuda Indonesia was awarded Worldclass Quality Achievement and Global Customer Satisfaction Standard (GCSS) 2013 from SWA magazine and MARS Indonesia. The award was given b