FY2010 Arlington Fire Department Annual Report FY 2010 | Page 39

Newsletter Title

Page 39

City of Arlington Demographics
Population (1)

Arlington Fire Department
Fire Stations

370,650

Land Area in square miles (2)

99.5

Fire Battalions

Median Age (in years) (2)

30.9

FY 2010 Fire General Fund
Employees (Sworn and Civilian)

Median Household Income

(2)

Median Single-Family Housing Value

$48,617
(2)

$96,614

16
3
315

FY 2010 Incidents

33,012

FY 2010 Unit Responses

46,164

To ensure responsive, cost-effective, measurable performance aligned with the City‘s Business
Plan, the Arlington Fire Department utilizes performance guidelines from the International City/
County Managers Association, the National Fire Incident Reporting System, the National Fire
Protection Association, the National EMS Information System, the Texas Commission on Fire
Protection Personnel Standards and Education, the Texas Department of State Health Services,
the Texas Commission on Law Enforcement Officer
Standards and Education, and the Commission on
Accreditation for Law Enforcement Agencies, Inc.
The Fire Chief has made performance
measurements a critical aspect of organizational
goals and processes to ensure the Arlington Fire
Department is able to evaluate, control, budget,
motivate, learn, and improve. Key Performance
Indicators (KPI) have been segmented into the
following four categories:
Workload KPIs measure the demand for service.
Community Risk Reduction KPIs measure
reducing the possibility of loss or injury.
Effectiveness KPIs measure the work performed to
the resources provided.
Result or outcome KPIs measure the effect of workload and efficiency measures.
Overall, the KPIs measure the implementation of cost saving strategies, actual performance, critical
risk reduction initiatives, and operational efficiency.

(1)

2010 Population Reference from the North Central Texas Council of Governments.
Housing Value from the City of Arlington Planning and Development Department

39

(2)

Land Area, Median Age, Median Household Income, and Median Single-Family

Working Together to Make Arlington Better.