FY 25 Adopted Budget | Page 149

Garner Fire-Rescue

Key Performance Indicators ( KPIs )
PERFORMANCE INDICATORS
2023 ACTUALS
Number of residents served
64,746
Size of the area served
79.62 sq . mi .
Number of calls for service
7,124
Number of unit responses
10,382
Percentage of medical calls
63.48 %
Average cost per incident
$ 1,482.87
Calls per 1,000 residents
110
Total property saved ( property + contents )
$ 14.18M
Average fire loss per resident
$ 28.32
Number of cardiac arrests
57
Number of structure fires
60
Number of vehicle fires
36
Number of brush / grass fires
60
Number of fire alarm activations
698
Number of traffic accidents
709
Number of extrications
22
Number of hazardous materials spills and / or leaks
74
Number of public assistance calls
1,550
Number of citizens reached through public outreach efforts
12,212
Number of training hours
26,142
90 th percentile turnout time for all units ( station notification-unit enroute )
1 min 27 secs
90 th percentile travel time for all units ( unit enroute – unit arrival )
7 min 34 secs
Property save calculation ( what is at risk-what is lost-what is saved )
87.08 %
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