FUTURE TALENT November - January 2019/2020 | Page 10

F FRONT OF HOUSE THE ‘SIDE-HUSTLE’ CULTURE: THE NEW NORM? With one in four full-time workers in the UK working a ‘side-hustle’ to complement their day jobs, insurance provider Hiscox surveyed ‘side hustlers’ from a variety of industries and age-groups to find out what drives them to take on extra work beyond their primary gig. 6-15 43% 57% The number of extra hours people work on their side hustle each week The proportion of people who like to have a side hustle in a different industry to their day job The percentage of side-hustlers who have plans to turn their venture into a full-time job or would like to in future 20% 33-44 50% The proportion of those aged 55+ who have a side hustle to learn new skills unrelated to their career The age bracket most inclined (out of any age group) to work 16+ hours a week on their side hustle The percentage of marketers and HR professionals with a side hustle who commit 11-15 hours to it each week (the most overtime of any discipline) INTRODUCING THE HYBRID AGENCY We talked to Ben Little, founder and director at marketing and innovation agency Fearlessly Frank, about how the traditional relationship between agencies and clients is evolving. Why has this hybrid model evolved? There are more start-ups and entrepreneurs than ever. These guys don’t want to spend large sums on traditional consultancies or agencies. But they need support to develop propositions, new brands, digital sites and so on. The hybrid model can lead to longer-term relationships. You hope that the business you co-create will not be the client that fires you! How has this worked in practice? One that’s doing well is Jimmy’s Iced Coffee. Jim and his sister Suse came to us with a vision to create an 10 // Future Talent iced coffee. He had returned from Australia where the iced-coffee market is advanced. He wanted to do it himself back in the UK. We teamed up to help and over the years it’s been a fantastic success. Another is Sherpa. They had an ambition to create the word’s most disruptive insurance tech company. That excited us. Fast forward three years and a few million pounds in investment and we have a product in the market and are now a fully regulated insurance company. What’s good or bad about this approach? Working this way keeps us agile and connected to the cutting edge of culture. It keeps us focused on practicalities such as managing budgets and ensuring products are delivered on time. It also incentivises our employees. It has disadvantages too. We pump a lot of time and money into our start-ups. Not all of them work. We had one that fell through last year after a lot of effort. But for us, the advantages outweigh the disadvantages. How is the agency-client relationship changing? When we founded Fearlessly Frank in 2005, we saw a gap in the market between conventional consultancies and communications agencies. We created a hybrid model, co-creating, co-owning and co-investing in projects. If we feel passionate about an idea, we can help clients with a combination of part fee, part equity. We’re not alone in this space now. TREND TO WATCH