Year-on-Year Comparison Apex Group |
Average Score 2022 |
Average Score 2021 |
Average Score last 3 years |
Global Average |
Difference with Global Average |
|
Client Service |
5.97 |
5.61 |
5.88 |
5.97 |
0.00 |
|
On-boarding |
5.72 |
5.73 |
5.77 |
5.99 |
-0.27 |
|
Reporting to Limited Partners |
6.00 |
5.82 |
5.92 |
6.06 |
-0.06 |
|
Reporting to General Partners |
6.05 |
5.45 |
5.83 |
6.13 |
-0.08 |
|
Reporting to Regulators |
5.67 |
5.70 |
5.74 |
5.87 |
-0.20 |
|
KYC , AML , Sanctions Screening |
5.84 |
5.84 |
5.84 |
5.88 |
-0.04 |
|
Capital Drawdowns and Distributions |
5.93 |
5.80 |
5.91 |
6.16 |
-0.23 |
|
Technology |
5.67 |
5.30 |
5.56 |
5.62 |
0.05 |
|
Average |
5.86 |
5.66 |
5.81 |
5.96 |
-0.10 |
|
Apex records scores for most categories at the upper end of the Good range ( 5.00-5.99 ). Reporting to both General and Limited partners is rated Very Good and overall , the firm has improved on last year ’ s results . There is a wide spread of opinion in most categories as evidenced in the standard deviation chart and anecdotally in the open text comments , where the positive outweigh the negative . “ Apex and our dedicated fund admin team are exceptional and always strive to provide outstanding service ,” says one US client . “ They ' re fun to work with and are accommodating with time sensitive projects . We will continue to use Apex as our fund admin and strongly recommend them .” Another makes the general observation that , “ We have used five fund administrators and most of our work goes here . For price and service , they do very well .” The firm itself notes that , “ The two key themes for almost every strategic discussion in the past 12 months are data and digital .” Regarding the latter , it points out that digital advancements mean that data can now be credentialised and anchored on blockchains . “ At Apex we are looking towards the future and have invested in tools to cater for these demands ,” it says . More broadly , Apex observes that , “ Investors are increasingly calling for full transparency , especially on factors such as performance metrics , risk management and contextual market data , while continued focus on |
ESG reporting is contributing to the complexity of the metrics investors are demanding transparency on . Many private markets managers are now |
turning to service providers like us for additional business support and guidance , not only for back-office functions , but for front-office too .” |
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