Alter Domus
[ S U R V E Y | P R I V A T E E Q U I T Y F U N D A D M I N I S T R A T I O N ]
Year-on-Year Comparison Alter Domus Average Score 2022 Average Score 2021 Average Score last 3 years Global Average Difference with Global Average Client Service 6.18 6.00 5.62 5.97 0.21 On-boarding 6.13 5.73 5.82 5.99 0.14 Reporting to Limited Partners 6.22 5.86 5.53 6.06 0.16 Reporting to General Partners 6.25 5.38 4.88 6.13 0.12 Reporting to Regulators 5.80 4.63 5.48 5.87 -0.07 KYC , AML , Sanctions Screening 5.86 5.63 5.83 5.88 -0.02 Capital Drawdowns and Distributions 6.30 5.79 5.70 6.16 0.14 Technology 5.33 5.71 5.35 5.62 -0.29 Average 6.01 5.59 5.52 5.96 0.05
Alter Domus is on an upward trend this year , improving its results in seven of the service categories and exceeding the global average in six . The group currently has over $ 1.6 trillion of assets under administration ( AuA ), of which over $ 510 billion are within the private equity sector . “ Over the last 12 months our assets under administration have increased by 50 %,” says the firm , whose clients cover all asset sizes . “ AD have been selected as our strategic partner of choice in relation to private credit strategies and continue to meet or exceed our expectations ,” says one UKbased bank . A core focus of investment in the past year has been technology – an area that often takes a couple of years to feed through to respondent ratings . “ As part of our ambition to be recognised as a technology-driven organisation , we ’ ve made notable strides in the deployment of digital tools to enhance our service delivery over the last 12 months ,” says the firm . Investors have access to their key information data through a proprietary investor portal ( CorPro ). “ This has been tailored specifically for investors and thus differs from the modules and the data made available on the client portal , which was designed specifically for fund managers ,” the provider explains . One UK client sums up their experience as follows : “ Despite their fast growth and global expansion with in each jurisdiction we have dealt with larger clients over the last decade … they have always been helpful , friendly and continue to treat us as an important professional .” client . The teams and country leaders
Fund Services Annual 2022 globalcustodian . com 91