Food MArketing & Technology In India CC for web-Low Res | Page 57

W ho are your biggest competitors? How do you diff erentiate your products in this competitive market? We are competing with our own off erings to continuously improve our product application for its quality, effi cacy & user experience. W hat are some of the major challenges you faced in the petcare industry? Reaching the target audience is the most challenging part here and all sorts of ATL and BTL marketing awareness tools have to be implemented to achieve the desired outcome. H ow do you keep abreast of the pet industry news? Pet magazines, online media and industry sources keep us updated on the latest news and business information on the pet industry. H ow do you track consumer trends in this unorganised market? Our sales and marketing team, and extensive distributor and retailer network keeps us updated on newer customer insights. Th is greatly assists us in incorporating required changes in our respective business strategies. T ell us about the kind of research and development that goes into the formulation of a new pet nutrition product. We have a dedicated research and development team, and leading-edge laboratory setup at our production hub at Silvassa. Th is team keeps on updating existing items and developing new product formulations to deliver the best out of our state-of-the-art manufacturing setup for our product users. W hat are your views on the Indian petcare industry in the next 5 years? Th e petcare sector is one of the rapidly growing, recession proof industries with double digit growth and consistent CAGR over the last several years. We expect it to grow at a similar pace in the next 5 years and in the years aft er that. W hat parting advice would you give to young entrepreneurs venturing into the petcare business? I would advise entrepreneurs to focus on customer needs and be consistent with their product or service quality and sustainability.