FMP Marketing Guide CWAC Marketing Guide and Website Link Mollie Pears | Page 35

Consumer Engagement As highlighted in the marketing time line within the business plan document, Coffee with a Conscience will use a variety of marketing techniques to engage with the consumer. Consumer engagement is the absolute key to this brand and the campaign Social Media Coffee with a Conscience will be present on Facebook, Instagram and Twitter. Posts will be daily, with videos, photos and links to encourage the consumer to get involved with the campaign. Coffee with a Conscience will rely heavily on social media as a key to getting the brand out and known. Then the next step will be getting consumer to donate, become members and visit the coffee shops. Events Coffee with a Conscience will use events to engage the consumer with the brand. This will create brand loyalty and strong relationships with the consumers, allowing the brand to get to know individual consumers. Furthermore, it allows the brand to spread through word of mouth after the consumers leave the events and tell their friends.