FleetDrive 34 - May 2022 | Page 21

FLEETDRIVE
Critical data supported by dedicated trained staff
Asure removes the burden of call management from fleet managers . Our integrated service has dedicated , professionally trained staff managing all inbound calls . Asure ’ s award-winning design provides trained staff with essential data and a voice connection to the vehicle via the one platform , reducing errors and providing the ability to decrease the time it takes to alert emergency services .
From day one , Asure ’ s focus has been on how to help people respond to emergency situations , even if occupants are unresponsive .
When eCall is activated , either manually by the driver pushing the button , or automatically via activation of vehicle sensors in the event of a crash , a voice connection and critical data is transmitted directly from the vehicle through the platform to a specially-trained eCall operator . This includes precise GPS location , speed , direction of travel , severity of the incident and vehicle details .
The combination of data from the vehicle , and the ability to converse with the driver , enables operators to triage calls ensuring no false alarms are presented to emergency services , helping reduce pressure on first responders .
Saving lives and preventing injuries
Research shows the widespread adoption of eCall in Australia has the potential to save 150 to 200 lives and prevent 2,500 serious injuries each year . This is why ANCAP has announced it will include eCall in its vehicle safety rating scheme from 2025 .
The benefits of eCall are being slowly understood in the Australian market . Toyota is leading the way and includes the technology in a range of models , and other manufacturers are set to follow .
Asure provides fleet managers , drivers and passengers with peace of mind , knowing trained professionals are on hand to assist when they most need it . When purchasing new vehicles fleet managers should look for vehicles with eCall installed . This is one way we can drive positive change when it comes to vehicle safety on our roads .
ISSUE 34 MAY 2022 / WWW . AFMA . ORG . AU 21