AfMA Free Personal Development Series
Emotional Intelligence
Hiring managers agree that people with strong Emotional Intelligence ( E . I .) is a core component of building and driving successful teams . Everyone can benefit from improving aspects of their emotional intelligence whether it ’ s their selfawareness , self-regulation , empathy , social skills , or motivation .
The Australasian Fleet Management Association ( AfMA ), together with Careers Advance founder and CEO Lisa Panarello , is holding a FREE 4-part personal development series centred on E . I . in the workplace .
Through this series , participants will be able to learn :
• How to have a heightened level of self-awareness and awareness of others
• How to handle challenging interpersonal situations
• The benefits of active listening and empathy
• How be accountable for achieving business objectives
Part 1 – Dealing with Difficult People 28th September
Every organisation has its fair share of difficult people . There are extremely demanding bosses , co-workers who compete for the spotlight , clients who criticise or complain incessantly , and other people who just can ’ t be reasoned with . Part 1 already helped 326 people from 169 organisations discover the best strategies for dealing with difficult people .
Part 2 – The Power of Saying ‘ No ’ 22nd October
We ’ re all programmed to say ‘ yes ’ to our clients , bosses , and colleagues but sometimes , this isn ’ t always the best path forward . Sometimes , you have to say ‘ no ’ to prevent stress , anxiety , mistakes , poor performance , and damaged reputations . Part 2 will show you how to deliver a ‘ nor response without guilt . Join the 350 people who have already signed up by registering below .
30 ISSUE 31 OCTOBER 2021 / WWW . AFMA . ORG . AU