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FHA2018 SHOWDAILY
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Oasis PMS smoothes
hospitality processes
WHEN you check into, or out
of, a vast number of hotels in
the Holiday Inn Express or the
Dusit Thani chain of hotels,
you may be blissfully unaware
that the smooth check-in and
check-out procedures have been
aided by programmes designed
by Oasis Hospitality Software
(booth 4J2-14).
“Our Oasis Cloud PMS (prop-
erty management system) is used
by full-service hotels, boutique
hotels, airport transit hotels and
serviced apartments,” says John
Chan, sales director of Oasis
Hospitality Software (OHS).
“For example, Accor Hotels in
Asia are installing our point-
of-sale with their own PMS
systems.”
Chan feels that it has been
the company’s willingness to
customise its product offering
and its belief in realistic pricing
which have led to long-term part-
nerships. “These are the attrib-
utes that have taken a relatively
small company like OHS to great
heights,” he says.
The standard programmes
redlips_FHA2018_v1.indd 2
available include Sabre Syn-
Xis, WindSurfer IBE Internet
Booking Engine (hourly and
daily), Guest Mobile, Kiosk,
POS CAPEX, OPEX and Private
Label Models. But OHS works
closely with clients to customise
the programme to suit their re-
quirements.
“Our Oasis PMS offers day-
to-day hotel functions, plus the
Guest Digital Experience which
is designed to attract returning
guests to book at the hotel cor-
porate website, and not at a travel
agent’s site,” says Chan.
“Direct booking guests can
either look for a vacant clean
room to check-in on their arrival
day, select and check in any time
without making payment, and
make no phone call to the πhotel
requesting for an early check-in.
Such direct booking guests can
thus become more productive
with time.”
OHS also provides the Guest
Express Check-out option to sort
out formalities from their mobile
phones with confidence before
check-out, checking folio balance
or freezing amount payable. The
folio can be sent via email to con-
firm payment.
“We design software and hard-
ware for kiosks that sit in a hotel’s
lobby,” says Chan. “And then,
there is our highly successful
serviced apartment module that
allows the automatic setting of a
weekly, monthly or yearly rate, at
the same time indicating a flex-
ible billing cycle by week, month
or year.”
The company provides an
additional selection to meet the
requirements of corporate guests
of monthly billings on a particular
day of the month or at month-
end.
“Our software can also provide
specific reports based on area per
square metre,” says Chan. “We
can also provide a flexible lease
table for long stays, with auto
rounding and split service charge
or housekeeping cost.”
All these attributes have
earned OHS contracts to provide
hospitality software to the Accor
Group of properties — Sofitel,
Novotel, Mercure and Ibis hotels.
John Chan, sales director of Oasis Hospitality Software: “Our software can also
provide specific reports based on area per square metre.”
Consumer loyalty is in flux due to new technol-
ogy and changing consumer values. It is increas-
ingly vital to view loyalty as part of the overall
customer experience framework that builds a
long-lasting customer relationship.
— Ivan Uzunov, Research Manager,
Euromonitor International
27/3/18 3:04 PM