EDUCATION
THURSDAY
FEBRUARY 22 , 2024 9:00 AM -12:00 PM
Water Heater Repair Fundamentals
Water heaters store and heat water for an apartment building . There are two main types of water heaters : gas and electric . Both are basically the same except that gas water heaters have a gas burner at the bottom and a flue vent at the top , and electric water heaters have electric heating elements inside the tank .
This seminar will cover the fundamentals of each system and common water heater problems and solutions .
HYBRID
MONDAYS AND WEDNESDAYS
MARCH 4- APRIL 10 , 2024 4:00 PM -7:00 PM
Certified Apartment Manager ( CAM )
Developed by the National Apartment Association Education Institute ( NAAEI ), the Certified Apartment Manager ( CAM ) course offers the highest standard of professional training for the on-site manager . CAM training helps you manage your apartment community and your team more effectively . certification is valid for five years .
Earning CAM credentials gives you the skills to increase your community ' s net operating income ; the knowledge to effectively manage an apartment community ; and most importantly , the ability to achieve your property owners ’ investment goals .
* Each module will be held on Monday and Wednesday evenings from 4-7pm at the AAMD Education Center or virtually through the Zoom Learning Platform .
WEDNESDAY
MARCH 6 , 2024 9:00 AM -12:00 PM
Plumbing 201 : Toilets , Tubs , Showers and More !
Toilets , tubs , showers , faucets , sinks , and disposals are some of the most common plumbing service requests submitted by residents . This seminar will help attendees troubleshoot , identify and repair most maintenance requests regarding these items . A sample of topics and area of emphasis include :
• Toilet handle
• Running toilet
• Condensation & leaking
• Water pressure
• Garbage Disposal
• and more !
HYBRID
TUESDAY
FEBRUARY 27-28 , 2024 8:30 AM -5:00 PM
Certified Pool Operator
Nationally Recognized Certification Course In Pool Operation
By attending this course and becoming a Certified Pool Operator ® ( CPO ) the persons responsible for maintaining your pool , sauna or spa will have a better understanding of the laws and basic upkeep techniques of pool and spa operations .
The CPO certification course requires participation in the two-day certification program taught by a certified CPO instructor and will provide individuals with the basic knowledge , techniques , and skills of pool and spa operations and maintenance . The CPO certification program requires a passing score in the open book written examination . The CPO certification is valid for five years .
TUESDAY
MARCH 5 , 2024
9:00 AM -12:00 PM
Appliance Repair : How it Works
Appliance maintenance and repair range from cosmetic touch-ups ( i . e ., fixing paint scratches , changing light bulbs ) to complex part replacements ( i . e ., clothes dryer heating element , refrigerator thermostat ). The repairs between these extremes are vast and require you to increase your skills in determining the root cause of a problem .
HYBRID
TUESDAY
MARCH 12 , 2024 9:00 AM -12:00 PM
From Apathy to Empathy
Apathy : " Lack of interest , enthusiasm , or concern "
Empathy : " Ability to understand and share the feelings of another "
Turn your apathy to empathy in this all new seminar from AAMD ! Taking an apathetic approach with residents can hurt your relationships , hinder renewals and much more . It has never been more important to provide residents with a true gauge of what is happening and why .
• How to recognize apathetic behavior
• Taking an empathatic approach
• Handling rent increases with empathy
• and more ! www . aamdhq . org FEBRUARY 2024 TRENDS | 11