43
Five Keys to Unlock Good Communication
While we all have different communication styles, there are some basics that all of us, with Parkinson’ s or not, can build on to establish and maintain solid lines of communication. Keep these five keys in mind as you communicate.
Key 1: Set the Stage
Sit together, facing each other, in a quiet space. Don’ t shout from opposite ends of the house. Commit to focusing only on each other and remove distractions: Turn off the TV or radio, eliminate background noise and silence your phones. Plan important discussions for when your loved one is“ on”( when medications are most effective), especially when the topic may be difficult.
Key 2: Get on the Same Page
Be clear about what you hope to get out of the conversation. Do you want advice or feedback? Do you want to brainstorm or problem-solve? Or do you need to vent and be heard? Defining goals sets you and your loved one up for a successful conversation.
Key 3: Listen Actively
Don’ t just think about how you’ re going to respond; really hear what your loved one is saying. Don’ t interrupt, correct or jump in. When they’ re done talking, repeat back what they said and ask questions to go deeper. Let each person fully express themselves— even if you disagree. Talk first, then revisit points of contention later.
Key 4: Address Emotions
Acknowledge when the conversation is difficult. Allow your loved one to express emotions and refrain from reframing any negative emotions with a positive spin. For example, if your loved one is sad, don’ t rush to remind them of the bright side; instead, hold space for sadness. Despite good intentions, this quick, positive reframe— known as“ toxic positivity”— can be dismissive of others’ feelings.
Key 5: Be Patient and Be Okay with Disagreement
Give your loved one time, especially if they experience speech or cognitive changes. Don’ t finish their sentences( unless they’ ve asked you to) and pause before you respond; become comfortable with silence.
Printable Page: Click here for a full-size, printable version of this page.
Table of Contents