Faces of Freedom February 2014 2 | Page 4

Going From Good to Congratulations to the latest Sales Associates who have completed their Friedman online training. Great Keba Hunt– Jones, Online Travel By the end of 2013, we increased our grand total contribution to the Special Operations Warrior Foundation to $66,600. WHAT A GREAT WAY TO CONTINUE GIVING BACK TO OUR MILITARY FAMILIES. Don’t forget to keep an ear out for the Army’s next Morale, Welfare and Recreation (MWR) event too! “Great vision without great people is irrelevant.” Jim Collins, Author of Good to Great Ricky Venanzi, Store 2 Sales Manager, nominated Delivery team me mbers for WOW’ing their customer. Tiffane Smith, Store 17 Robert Tabor, Delivery/Warehouse Leroy Smith, Delivery/Warehouse Latoya Shareiff, Travel Christina Figueroa, Corporate Also, Congratulations to Christina Figueroa, Training Manager, and LaToya Shareiff, Travel Manager, for completing the Friedman Retail Management certifi- “Leroy Smith and Robert Tabor are being awarded for there great team work. They are a great asset to this company for delivering a house full cation program. of furniture to a customer’s house without lights. They used their cell phones as flashlights to set up this new customer’s home without hesitation . They also go out and recruit new business when they have some down time. They hand out gift cards and visit new businesses to bring in customers and let them know about our referral program. They do this with excitement and the desire to increase the sales of Freedom Stores. This is a WOW! I am excited they are part of this great company.” 3