Influencers
among Our
Followers
With the ubiquity of smartphones nowadays, we cannot
deny the huge impact of social media in driving consumer
behavior. That’s why brands both big and small tap digital
platforms in a bid to capture market share. But being
online simply isn't enough—brands need to have insights
of their consumers’ online behavior, and use that data to
drive revenue for their business.
This is where social media reports come in. By tinkering
with some data points here and there, social media
marketers can tell middle managers and top-level
executives how their brands are perceived by their
customers. More than just the numbers, digital marketers
must also create a concise yet effective social media
report that is meaningful for all stakeholders involved.
Volume of
Posts and
Reach Rate
Before even typing your report, first take the time to
consider who the report is for. One good rule of thumb to
remember is that the higher up the stakeholder is in the
organizational ladder, the more succinct the report needs
to be.
With the myriad of metrics social media marketers have
access to, it’s tempting to drown your audience in
numbers. While figures aren't bad per se, you do have to
make sure that these are relevant to the role of those
receiving the report. Strive to tell the story behind the
numbers by including learnings or insights.
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