Exhibition World Issue 3 — 2020 | Página 43

network effect. They see this as an extraordinary set of circumstances. A disjunction… however, we have taken the risk of 2020 off the table.” Carter believes the worstcase scenario won’t happen and has events scheduled, including the first one of scale in Vietnam in August. Carter is clear also that the product will not be the same on the other side as it was before Covid-19. Future The long term issue for Carter is how to make a controlled physical gathering and wrap it to ensure that digital, data and service delivery are also part of the product. The Informa CEO has some advice for the industry and its associations: “When industries speak with five voices it’s confusing, a single view and voice makes an enormous difference.” His second piece of general advice is backed up by his experience of working in the halls of power: “Governments generally don’t like solutions that are industry-specific, they like economic benefits. Politicians would be keener to make decisions on economic stimulation rather than ‘saving tradeshows’,” he said, urging the industry to shout about its multiplier effect in a form that speaks to the economic restart. Carter said this was particularly important at a time when the government radar is moving from ‘lives’ to ‘livelihoods’. Carter was also supportive of efforts to lift the exhibition ‘product’ out of the category of random mass events and put them in a different category. Any return, he said, would be phased and the exhibition industry needs to be nearer phase 1 and 2 than the back end. Through to the end of 2020, Carter expects smaller events to come into their own, but in 2022 he expects to see a different set of economics. Carter noted he faced criticism for holding a diversified portfolio, but feels vindicated. “Diversification has obvious benefits,” he said. “Where we have digital, training, subscription, product, etc, our footprint is greater than the markets where we simply run the biggest tradeshow. I’d rather have a deep relationship for 300 days rather than one for 10 days!” he added. In reply to Emslie’s question of whether Carter saw a shift to specialisation, he noted: “Most markets are super technical. It is very hard to turn up as a gifted amateur in a sector to be credible. The answer is in the data.” www.exhibitionworld.co.uk