Exhibition News May 2020 | Page 43

Marketing Positive Spin EN editor Saul Leese connects with leading industry professionals to get their take on PR during and after Covid-19 T Paul Richardson, MD, Vividink PR It seems tempting, during a time of national emergency, to think of PR, marketing and promotion as somehow undignified or crass. “How can you think of promoting yourself at a time like this?”. This can be followed by the temptation to improve your short-term cash flow situation by trimming back, or even cutting your PR and marketing spend altogether. This is a mistake. The unvarnished truth is that businesses must market themselves, particularly if they want to emerge from this pandemic period in a fit state to survive the tough times to follow. And PR is the one tool in your business survival toolkit that, right now, is going to be very effective. The news media and the trade press are thirsty for news all the time. The big news for the event industry, in the absence of any actual events, has been the creation of the Nightingale hospitals - and the involvement of the industry has been well reported. But otherwise the newswires are growing quieter, and that makes now the perfect moment to speak. There’s a surfeit of gloom and doom stories for editors to choose from, so positive, industry-relevant news will here’s no denying it, the second half of the year looks like mayhem. And while it’s a ‘happy headache’ to have, it’s still a headache, as event marketers find themselves in a very different situation, and in some cases having to reinvent the wheel. Marketers are reliant on a myriad of challenges, but perhaps the most significant, is creating a compelling argument that helps restore visitor confidence, and get people back and buying at shows. PR has a key role to play in all of this because people believe what they read, now more than ever, and it’s still one of the cheapest parts of the marketing mix. be a welcome alternative for putting together the day’s web news or this month’s magazine. Naturally, you need to be aware of the tone of your news - in spite of this opportunity, these are not normal times - but don’t be ashamed of your successes and don’t keep quiet about your developments and innovations. When the industry does rumble back to life, as it must, the competition for attention will be intense, and the businesses that have been steadily feeding the news machine during the quiet times will be in pole position. Top five tips to getting the best PR in a crowded event schedule for Q3/Q4 When the industry restarts there will be a cacophony of news, pitches, op-eds and everything in between, all of it thrown at media channels and their editors. The noise will be deafening. 1. Pick your stories wisely - your news has to be relevant to the readers of the media channel, it’s going to be something that an editor or journalist believes their readers want to see. 2. Is it a big story or idea? If it is, pitch it. When targeting a single channel, the telephone is your friend, as is any editor looking for good, solid content. However, the opposite is true, pitching fluff and puffery pieces will not sit well with any editor worth their salt. Pick up the phone and talk to them. 3. Writing a news release - make sure that it’s well written, structured correctly, grammatically correct and there are no typos - if an editor has two good stories and one is good to go but the other needs a lot of work, guess which one will get the coverage? 4. Photograph - always, and I cannot stress this enough, always provide hi- res, well-composed and well-exposed images to support your story. A great image can sell a story, it can tip the balance in your favour if there’s competition for space. 5. Follow it up. Who covered the news, who didn’t? Who got back to you with further questions? Get a feel for which publications are naturally more suited to your news and try pitching an exclusive. Paul Richardson, MD, Vividink PR May — 43