Exhibition News June 2020 | Page 30

Organised Events EN editor Saul leese takes a close look at how registration companies are adapting to social distancing measures to help organisers bring back exhibitions Finding the right registration company is challenging for any exhibition organiser at the best of times. Marketers have numerous requirements of these systems to help them to not only track attendance figures but also keep an eye on the quality of attendees too. They also need to be able to understand how many people are engaging with their show exhibitors and interacting with a myriad of features and content on the show floor. Marketers are obsessed with ensuring the visitor experience is a good one, and with distancing measures likely to be around for the foreseeable future, registration companies play a key role in ensuring that visitors enter events in a safe and timely fashion. Operations teams also need to be able to distinguish between certain types of people on the premises at any one time, and also be able to give an accurate figure of the people inside the venue should the need require it. I asked a handful of registration companies if their models can work under these new guidelines and if they have enhanced “We’re already well equipped to build features like time-slot entry” their systems in any way in light of social distancing measures. Ticketing company See Tickets has developed Contactless Access Control technology to provide event organisers with a safe way to manage entry. See Tickets, whose clients include SJM Concerts, Glastonbury Festival, Houses of Parliament, Raymond Gubbay and Media 10, said that their tool uses a standalone scanning point which requires no contact from staff or visitors, and users can then view these results from a distance, ‘ensuring safe and secure QR Codes GES 30 — June