EVOLVE Business and Professional Magazine November 2016 | Page 29

USE SOCIAL MEDIA T O BOOST Your Selling Power by Amos Benning A s with almost every aspect of business, the technology sales wasn’t even on my radar screen, but after graduating from sales techniques. One thing that hasn’t changed is the always landed on sales jobs because they paid more. Given my revolution has had a dramatic effect on professional need to create and nurture customer relationships by pursuing leads and following up with your contacts. But where have all the good leads gone? Why does hardly anyone answer your calls? The answer is that your clients have evolved, and, to be successful in today’s world, you need to evolve too. Luckily, you can use technology to your advantage by developing a social selling strategy. Buyers who use social media have budgets that are 84 percent larger than those who don’t use social, and 73 percent of salespeople who use social media outperform their nonsocial media peers. Yet very few sales 1 professionals have tapped into the exponential power of social selling—leaving lost profits and potential clients at the table. I began my sales career in 1974, before people were thinking about digital marketing and social selling. In fact, a career in college with a finance degree and marketing minor, my eyes humble beginning as the son of a Georgia sharecropper and being the first in my family to go to college, I was determined to maximize my earning potential. It turned out I was a natural at sales. Back then, I was introduced to what many still believe is the greatest sales training course ever developed: Xerox’s Professional Selling Skills. The fundamental principles I learned at Xerox continue to guide my sales approach, even as I constantly update my skill set to match the ever-changing buyer landscape. For sales professionals, social media is a game-changer. Eighty-four percent of business-to-business (B2B) decision makers now use social media to help them make purchasing decisions.2 These and other customers no longer require a sales representative—they are doing their own legwork online. In the NOVEMBER 2016 | 29 |