EVOLVE Business and Professional Magazine November 2016 | Page 18

Okhovatian pulled together a team of IT experts to help

CompuSys divide and conquer each wave in the shifting

sea of customer needs. Today, he has a core team of certified
IT professionals with backgrounds in business information

systems, information security, network management, and online
marketing. To ensure that CompuSys can offer “Everything

IT” to its customers, Okhovatian also partners with other local
and national businesses that subcontract under CompuSys’s

management and direction when necessary. Even as his business
expands, Okhovatian is careful to cultivate a customer-problem-

solving culture, and proudly says, “My staff are not trained to be
sales people.”

Business Co-Pilot
“Today, technology and connectivity are business necessities,”

says Okhovatian. One problem he often sees is smaller businesses
adopting the most inexpensive or convenient technology, without
thinking about their business’s future. By the time they figure out
their technology setup is actually hampering business growth, it

is firmly entrenched and tough to change. “From the get-go, you

in its tracks, generating sizeable and unexpected costs, such

as lost revenue, lost customers, tarnished business reputation,
diminished brand value, and lost data, not to mention system

and data recovery. Few smaller businesses are equipped to stay
on top of constant updates, maintenance, and training needed

to keep their business connected 24/7. “Just like every business

needs a good accountant and lawyer, your business needs a good
IT partner. That way you can focus on growing your business
while the experts handle the IT,” says Okhovatian.

Cloud Cover
Cloud computing is the latest iteration of CompuSys’s

service offering. “We see the cloud as an opportunity to help our

customers streamline their business processes,” says Okhovatian.
“With browser access over the internet, IT hardware is becoming
irrelevant.” Businesses that operate “in the cloud” use the

internet to access virtually all the applications they need to run
their businesses—some can even run their businesses from a
smart phone.

“The two biggest concerns for small and medium sized

should consult with an IT expert as part of implementing your

businesses as they move to the cloud are connectivity and

can handle your business’s future,” advises Okhovatian.

customers have secure and reliable access to their data anytime,

business plan to set the stage for standardized, scalable IT that

Once they are up and running, many businesses also decide

they don’t need ongoing IT help. “Technology has become

deceptively simple for users to use, and smaller businesses

often think they can handle the IT themselves. But technology is
increasingly complex beneath the surface,” says Okhovatian.

He notes that technology failure can stop an unprepared business

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security,” observes Okhovatian. To help ensure CompuSys’s

anywhere, CompuSys is expanding their data warehousing and

cloud infrastructures and is one of only 200 IT service firms in the
nation that are part of AT&T’s Partner Exchange program.

Back on the Runway
From humble beginnings, CompuSys has grown to a top-