DEVELOPMENT and acknowledgment of their contributions . Bosses who provide this are more likely to attract and retain Gen Z talent . w Openness around mental health – 42 % of Gen Zs have already been diagnosed with mental health issues so workplaces that don ’ t actively support mental health and provide a psychologically safe culture will not attract this generation .
Mentoring Gen Z
Workplace psychologist Dr Lynda Folan suggests how EAs from other generations can bridge the gap
THE EXPERT
Lynda Folan is an organisational psychologist and a specialist in leadership and organisational development . As well as leading companies across the globe through transformational change , she has authored the book Leader Resilience , The New Frontier of Leadership .
Members of Generation Z ( Gen Z ) exhibit several distinct characteristics that set them apart from previous generations – highly tech savvy , they are the first true digital natives and this has shaped their communication styles , learning preferences and social interactions . In turn , their unique characteristics , expectations , and values are starting to challenge the workplace and shift how organisations manage and lead .
Gen Z-inspired shifts w Driving technological advancement – They have high expectations regarding technology in the workplace ; accustomed to seamless digital experiences and expecting up-to-date tools and platforms from employers . Hesitation from Baby Boomers and Gen Xs around AI will be frustrating as Gen Z find it natural to explore anything new in the digital world . w Requirements for meaningful work – Gen Zs place a strong emphasis on finding purpose in their work . They will seek employers who align with their values , offer personal growth and development opportunities , and contribute to positive social or environmental impact . w A flexibility focus – Gen Z values flexibility regarding work hours , location and arrangements . They prioritise work-life balance and wellbeing . w Recognition and feedback – Gen Z appreciate constructive feedback , opportunities for growth
Overall , Gen Z is pushing organisations to rethink traditional practices and adapt to meet the evolving requirements of a modern workplace . Employers who understand and embrace Gen Z ’ s unique characteristics will be better positioned to attract , engage , and retain top talent from this generation . To manage the changing requirements , businesses will have to place a greater emphasis on less traditional forms of support and development . It will no longer be adequate to send people to training programs and base workforce development dominantly on group strategies . With wellbeing and mental health being a critical focus , there will have to be a shift towards more individualised strategies that support people where they are .
Supporting Gen Zs To effectively support Gen Zs in navigating organisational life , it is imperative they are provided with coaching and mentoring to support and develop them in the workplace :
w Mentoring and coaching provide valuable guidance and support . As Gen Z navigate their career paths , mentors and coaches can share their knowledge and experience , offer advice on professional development and help mentees set and achieve their career goals . w Mentoring and coaching can help develop essential skills needed in the workplace , such as emotional intelligence , resilience , communication , dealing with conflict , managing their personal impact , problem solving , and leadership skills . In many cases , Gen Zs will be entering the workforce with limited capability in these areas , and organisations will need to support them in developing these essential workplace skills . w Mentoring and coaching allow Gen Zs to expand their professional network and connect with experienced professionals . Mentors , in particular , can introduce contacts , provide networking opportunities and help build relationships within the industry . w Having a mentor or a coach can boost the confidence of Gen Z individuals by providing encouragement , support and validation of their abilities . This , in turn , helps tackle challenges , build self-esteem and believe in potential for success . S inspireddevelopment . net
56 Executive PA | Winter Issue 2024