Environmental Scan 2017: Human Capital Issues within the Medical Devices Sector
HR related training (e.g. wages calculation, HR conference, National Employment Law Conference,
talent management)
Forklift driving/ forklift safety
Process validation / quality improvement (e.g. Kaizen, production process flow, breakdown
maintenance, Root Cause Analysis, robot troubleshooting and maintenance)
Purchasing & procurement
Certificate in Boilerman
Solidwork
PLC programming
Non-consumables
ISO or industry standard practice related (e.g. ISO13485, GMP, GDPMD, LMW compliance, industry
regulatory)
Design & development, NX CAM, Solidwork, technical drawing, Geometrical Dimension and
Tolerancing, calibration
Production evaluation / Manufacturing processes validation (e.g. LEAN management, product
quality planning, quality assurance & control, Root Cause Analysis, CAPA- Corrective Action
Preventive Action)
On the job training/product knowledge, e.g. brazing method, operating procedure &
documentation, product installation
Safety and health related (e.g. occupational safety & health, safety awareness, fire safety, first aid)
Finance / Account related (e.g. GST compliance, internal auditing, improvement of accounting skills)
Forklift driving/ forklift safety
Microsoft training (Excel, powerful chart presentation)
Risk management
Management related (e.g. leadership, supervisory skills, leading and managing productivity)
HR related training (labour law)
Logistics / Supply chain management
Meister program
Source: Ipsos survey and industry interviews
The surgical/medical gloves manufacturers spent on average RM49,100 per company or
RM95 per employee on employees’ training between January and December 2016. The
average training expenditure within other consumables segment was around RM18,700 per
company or RM142 per employee, while that of the non-consumables companies was around
RM24,300 per company or RM427 per employee. The source of funding for training expenses
incurred mainly came from HRDF levy (72%) and companies’ own account (27%). (See
Appendix 3.3 for more information)
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