By The Numbers : FY24 Q1 Scorecard Metrics
ARLINGTON ON-DEMAND
Active Riders : 21,377 Rides completed : 192,657 Average Wait Time : 17.3 minutes Customer Satisfaction : 94 %
HANDITRAN
Total Requests : 44,171 Total Trips Provided : 30,367 On-Time Delivery Percentage : 86 %
TRAFFIC MANAGEMENT
Travel Time on northbound Cooper from Turner Warnell to I-30 : 22:45 Travel time on southbound Cooper from I-30 to Turner-Warnell : 23:00
Travel time on northbound Collins from Mansfield Webb Road to Mosier Valley Road : 26:28 Travel time on southbound Collins from Mosier Valley Road to Mansfield Webb Road : 27:14 Travel time on eastbound Division from west city limit to east city limit : 15:47 Travel time on westbound Division east city limit to west city limit : 16:30 Travel time on westbound Pioneer Parkway from west city limit to east city limit : 18:54 Travel time on westbound Pioneer Parkway from east city limit to west city limit : 17:41 Lane Miles with Overall Condition Index ( OCI ) < 50 : 483 Percentage of Traffic Signals Receiving Annual Preventative Maintenance : 26 % Percentage of Signs replaced that do not meet minimum standard : 24 %
Travel times are through the end of Q1 * times in minutes