staff spotlight
8 / 9 / 16 As I was coming into work carrying 2 large heavy bags . Jordan came to my rescue to grab them from me and carried them to the admin office for me . On the way up a member told him wet wipes were empty and he told her he would be right back to refill them . He is a great asset to HAC . He does not get the recognition he deserves for being such a great employee . Helps out in every department if needed . – Donna Healy
7 / 22 / 16 Jordan is such a friendly and helpful member of the HAC team . He has helped me with so much information from schedules , to kids night out and everything I need . Being known by name and greeted daily with such positivity is wonderful – Angie H .
6 / 29 / 2016 Jordan welcomes you with a friendly smile , fantastic personality , great sense of humor . Please give him a raise to you can help him or we ’ ll lose him . He is a real asset to the club . – Caraee
6 / 15 / 2016 Jordan is the best ! He always has a smile and cheerful greeting in the morning . He goes above and beyond for all the members here . – Meaghan N .
SOME OF JORDAN ' S MANY WOW CARDS
11 / 27 / 2014 Jordan makes me feel like a “ super valued ” member by recognizing me by name and entering my name in the computer without a card swipe . He reliably follows up on concerns and suggestions . – Mark B .
11 / 27 / 2014 Jordan always helps me to feel welcome here at the HAC . He always calls me by name and treats me like a true “ member ”. He is key to creating a warm and welcome atmosphere . – Kim W .
12 / 11 / 2015 I love being greeted by name each morning . Being greeted in such friendly manner [ by Jordan ] reminds me why I like coming to HAC and makes it a little easier to get to work ! – Candice S .
11 / 14 / 2014 Jordan always greets me with a smile and a joke . Sets such wonderful tone for the day . He is a resource of knowledge about club items . If he doesn ’ t know , he always goes above and beyond to find the answers . Lovely part of the HAC team . Thank you ! – Anonymous
4 / 10 / 2016 Jordan acted fast in getting water shut off when hydrant was broken . – Pat O .
2 / 23 / 2016 This note is long overdue . I ’ ve so appreciated Jordan ’ s friendly welcome each day I ’ ve come to HAC . He is warm and inviting , AND he ’ s on a quest to learn member ’ s names . WOW ! Jordan is a wonderful ambassador for the HAC brand . Keep up the great work ! – Lisa N .
5 / 10 / 2016 Just wanted to give a BIG SHOUT OUT to Jordan for putting a lot of time in to help with shutting down the fire hydrant !!! – Anonymous
7 / 12 / 2014 He is an asset to the club and to members . Dealing day in / out with members on a personal basis makes the HAC that much better . Thanks to him this club IS better . – Anonymous
5 / 3 / 2016 [ Jordan ] helped me change a flat tire in the parking lot . – Ennio G .
5 / 14 / 2016 I ’ ve said it before , but [ Jordan ] seems to know everyone who walks through the door and [ is ] so great at making people feel welcomed and valued . – Heidi S .
10 / 14 / 2016 The morning after a very difficult day , Jordan walked into the back of the cafe at 7:00 am , gave me a big hug , and with a tear in his eye said , " You don ' t know how happy I was to see you walk through that door this morning ." It meant the world to me . He knows how to make people feel like they matter . – Michele Shaw
Search " Put your roots down at HAC " in Youtube to catch a glimpse of Jordan in his starring role in HAC ' s first TV ad !
Jordan ’ s talents are certainly not limited to serving behind our Front Desk . He can regularly be seen helping a member with car trouble , tending bar at one of our many community events , or playing chaperone at one of our high school after proms hosted at the club . Jordan has even put his considerable acting skills on display in HAC ’ s first ever TV ad .
– General Manager , John Peoples
It has been a pleasure to work with Jordan for the past 4 years . He has truly been my right and left hand at the front desk . Jordan is a class act and there is no situation he cannot handle . His professionalism and love for HAC are immeasurable . Thanks for always going above and beyond each and everyday Jordan . Looking forward to many more years together .
– Customer Service Director , Nancy Gilmore
So to you , Jordan , we thank you .
Thank you for the tires you ’ ve changed , members you ’ ve driven home who ’ ve misplaced their keys , co-workers you ’ ve driven to work `in the snow , times you ’ ve opened and shut the building down when no one else could get here , the ambulances you ’ ve called just in the nick of time , the countless members and co-workers you ’ ve let cry on your shoulder , and the thousands upon thousands of smiles you put on the faces of the HAC community . You absolutely rock .
enhance magazine | NOVEMBER 2016 9