My job is to form the emergency procedures for a building, Wajdi's building knowledge made my job so easy. From my
experience I am normally left on my own to gather
information which can be frustrating and
time consuming. I was escorted the
entire time and feel Wadji went beyond
the normal response and took the
time to explain his answers.
Sensational Security!
7
What struck me during my time with JLL is how every part of the
team share the same passion for customer service. From the first
moment that you walk into one of their buildings, you are made
to feel welcome and at home. Every team member wants to look
after you and make sure you have everything you need. Everyone
who i met was so willing to go out of their way for me, whether they were a tenant services manager, a member of security or part of the concierge team. Everyone takes responsibility for providing an exceptional customer experience. The customer nominations they have received highlights and exposes their flare for delighting customers and their talent for exceeding expectations.
Thank you JLL for an enlightening experience in first
class customer service!