Our very first NHS User Group
meeting was held in London in
June. And WOW! What an
AWESOME event it turned out to be.
Five NHS Trusts using The WOW! Awards –
Medway, Ashford & St Peters, Dorset
County, South Devon and Plymouth. Together these five organisations support approx 25,000 employees and millions of customers.
Maria Stone from South Devon, Jules Arnould from Ashford and Sarah Silverton from Dorset each made superb presentations to the group. Sharing their progress and their innovation with implementation of The WOW! Awards, linking together with the Friends and Family Test and NICE standards. What we discovered was the value of comparing notes and sharing ideas. We could see what a powerful contribution these people are making to their organisations through improved customer feedback and sincere recognition. We were also
delighted that NHS England, NHS
Employers and Yeovil District Hospital
NHS Foundation were able to join us.
18
WOW! That's What I Call National Health Service!
“Another inspirational day with The WOW! Awards team and other like-minded NHS colleagues who feel it is so important to celebrate with staff when things go right. We need to make a song and dance about the marvellous things that happen in the NHS every single day.” Jules Arnould