(“ Programme Materials ”) in safe custody at its own risk and not share or make these Programme Materials available to any third party at any time .
Cooling-off Period
Any Coach acting as a consumer ( i . e . any Coach for whom coaching is wholly or mainly outside their trade , business , craft or profession ) has a statutory ‘ cooling-off ’ period , which entitles them to cancel their Programme booking within 14 days of completing the registration form and making payment of the Fee .
If a Coach wishes to cancel their Programme booking within this cooling-off period they must notify the ECB in writing by email at coachdevelopment @ ecb . co . uk of their wish to cancel . The ECB will make any refund due to a Coach using the same means of payment as the Coach used for the payment of the Fee , unless they have agreed otherwise , and within 14 days of the Coach notifying the ECB of its desire in writing to cancel under the cooling-off period .
Other Cancellation
If for any reason a Coach is unable to attend or complete any part of the Programme , the Coach should let the ECB know by email in writing to coachdevelopment @ ecb . co . uk as soon as possible . The ECB may offer a refund of part or all of the Fee in exceptional circumstances ( in the ECB ’ s sole discretion ).
Supply of the Programme
The ECB shall use reasonable endeavours to deliver the Programme in accordance with these terms and conditions but reserves the right to amend , postpone or cancel the Programme or amend or postpone Programme modules at any time without notice .
The ECB reserves the right to amend the Programme , and these terms and conditions , if necessary to comply with any applicable law or regulatory requirement , or if the amendment will not materially affect the nature or quality of the Programme and shall notify the Coach in such event .
The ECB may cancel or suspend a Coach ’ s access to the Programme if they :
• are in breach of these terms and conditions ;
• are in breach of any of the ground or venue regulations where a Programme is being held ; or
• if in the ECB ’ s reasonable opinion , their behaviour is abusive , offensive , or unacceptable .
The ECB will not be responsible for any delay in or failure to perform its obligations under these terms and conditions ( other than a payment of any refund in accordance with these terms and conditions ) where such delay or failure results from a force majeure event , act of God , fire , explosion , accident , industrial dispute , epidemic or pandemic , or any other cause beyond its reasonable control .
Warranty and Limitations of Liability
The ECB will use reasonable skill and care in the preparation and presentation of the Programme . All other conditions , warranties , guarantees and representations whether
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