EBL_Newsletter_Spring_2020_DIGITAL | Page 13

Yoshi ’ s new role

As an NDIS registered provider , EBL must demonstrate how we provide high quality and safe supports and services to our participants . My primary role as a Quality Improvement Manager is to ensure that EBL is compliant with relevant NDIS legislation and policy frameworks . I also facilitate the development of individualised and evidence-informed behaviour support plans , implementing , ongoing monitoring and reviewing those support plans in consultation with the participants ' support people and their behaviour specialists .

I have gained valuable knowledge of the NDIS legislative framework , as well as available specialists ' support services through my previous Specialist Support Coordinator role . I am the same as many of you who are reading this newsletter , always thinking about ' how can we do this better ?'.
Positive Behaviour Support Plans are not a remedy . They do not tell us how to make people learn or behave . They only tell us how to change OUR behaviours to modify the environment to increase the likelihood participants learn new skills . Therefore , it is essential for me to collaboratively work with the participants and their support people , which include their family , managers , support workers and support coordinators . I need those people ' s experience and knowledge to understand what a meaningful life looks like for each participant and improve their support environment .
I look forward to working with you . I am quite confident that I cannot achieve the goals without your support .

EBL Finance Manager , Nidhi with beautiful baby Aria

Name : Aria May Agarwal Weight : 2.85 kgs DOB : 08 / 09 / 2020 Meaning of name : melody in Italian and noble in Persian :)
EBL QUARTERLY NEWSLETTER 13