Eaglebrooke January Newsletter 2025 January 2025 | Page 11

L E T T E R F R O M Y O U R A D MINIS T R AT I O N O FFI C E
REMINDERS
• BILLING INFORMATION AND PAST STATEMENTS : If you would like to look over your past statements , make a payment to your account online , or update your card information for EZPay , you can always go to https :// www . goibsvision . com / WebRes / Club / clubateaglebrooke / LogIn . If you have any questions regarding your account or need help logging in , you can email billing @ eaglebrooke . com or email me directly !
• BILLING INQUIRIES , STATEMENT DISPUTES , MEDICAL LEAVE REQUESTS , & CANCELLATIONS : Please send any / all billing inquiries , statement disputes , medical leave requests , and cancellation of membership notices in writing to billing @ eaglebrooke . com
• FRONT GATE ACCESS : To obtain a new barcode , please visit https :// www . eaglebrooke . net / barcode-request / to complete the barcode registration form . You will be notified via email once your barcode is ready for pickup ! PLEASE NOTE : The clubhouse does not take drop-in requests .
• PAST DUE BALANCES : As you all know , statements are sent out on the first of each month . If a payment is not received by the end of that month , you will receive an automated email stating you are 30 + days past due on the following first . If payment is not received the following month , you will receive another automated email for 60 + days past due and so forth . If you receive one of these emails and would like more information , you can check your statements on the online billing portal , email billing @ eaglebrooke . com , or call me directly at 863-701-0101 ext . 5 .
NEW YEAR UPDATES
• GOLF GUEST PASSES : Unlike previous years , we did not send out golf guest passes with our Christmas cards is December . If you have not gotten your 2025 golf guest passes yet , stop by the pro shop to pick them up !
• MEMBERSHIP PRICING – INITIATION FEES : As we previously announced , our initiation fees are starting to increase . If you have friends or family interested in joining our community , we encourage them to sign up as soon as possible as the initiation fees will continue to increase periodically throughout 2025 . Additionally , as a thank-you for helping us grow , any member who refers a new member will receive one month of free membership dues ! For any questions on memberships at Eaglebrooke , please email memberships @ eaglebrooke . com .
Thank you for being a valued part of our community , and we look forward to an exciting year ahead ! If you have any questions , concerns , or feedback , feel free to reach out to me directly at madeline . gray @ eaglebrooke . com .

Maddie Gray

Eaglebrooke Newsletter 11