Eaglebrooke April Newsletter 2025 | Page 17

FROM YOUR ADMINISTRATIVE OFFICE
I also have a few updates and reminders for you this month!
REMINDERS
• BILLING INFORMATION AND PAST STATEMENTS: If you would like to look over your past statements, make a payment to your account online, or update your card information for EZPay, you can always go to https:// www. goibsvision. com / WebRes / Club / clubateaglebrooke / LogIn. If you have any questions regarding your account or need help logging in, you can email billing @ eaglebrooke. com or email me directly!
• BILLING INQUIRIES, STATEMENT DISPUTES, MEDICAL LEAVE REQUESTS, & CANCEL- LATIONS: Please send any / all billing inquiries, statement disputes, medical leave requests, and cancellation of membership notices in writing to billing @ eaglebrooke. com
• FRONT GATE ACCESS: To obtain a new barcode, please visit https:// www. eaglebrooke. net / barcode-request / to complete the barcode registration form. You will be notified via email once your barcode is ready for pickup! PLEASE NOTE: The clubhouse does not take drop-in requests.
• PAST DUE BALANCES: As you all know, statements are sent out on the first of each month. If a payment is not received by the end of that month, you will receive an automated email stating you are 30 + days past due on the following first. If payment is not received the following month, you will receive another automated email for 60 + days past due and so forth. If you receive one of these emails and would like more information, you can check your statements on the online billing portal, email billing @ eaglebrooke. com, or call me directly at 863-701-0101 ext. 5.
2025 UPDATES
• GOLF GUEST PASSES: Unlike previous years, we did not send out golf guest passes with our Christmas cards is December. If you have not gotten your 2025 golf guest passes yet, stop by the pro shop to pick them up!
• MEMBERSHIP PRICING – INITIATION FEES: As we previously announced, our initiation fees are starting to increase. If you have friends or family interested in joining our community, we encourage them to sign up as soon as possible as the initiation fees will continue to increase periodically throughout 2025. Additionally, as a thank-you for helping us grow, any member who refers a new member will receive one month of free membership dues! For any questions on memberships at Eaglebrooke, please email memberships @ eaglebrooke. com.
• MEMBERSHIP PRICING – UPGRADES: With our initiation fees increasing, upgrade fees for moving to a higher membership level will also rise. Thinking about upgrading? Now’ s the perfect time! Lock in the current lower rates before the increases take effect this year. Don’ t wait— upgrade today to save! For more information or to upgrade, email memberships @ eaglebrooke. com
Thank you for being a valued part of our community. If you have any questions, concerns, or feedback, feel free to reach out to me directly at madeline. gray @ eaglebrooke. com.
Eaglebrooke Newsletter 17