Retention Program it costs 5x as much to attract a new customer , than to keep an existing one .
NO MINIMUM PRINT QUANTITIES on all retention postcards .
TO " AUTO SEND " BIRTHDAY AND ANNIVERSARY MAILERS FROM THE EDGE SOFTWARE , PLEASE CALL 770-937-0735
UNIQUE PERSONALIZATION breaks through the clutter .
Jumbo-Sized Women ' s Birthday Card PRODUCT ID : BX2
CUSTOMIZED PROMO OFFER on all our postcards to drive store traffic .
WHY EXECUTE A RETENTION PROGRAM ? Proactively focusing on customer retention reduces marketing costs and increases your store ' s profitability because repeat customers spend more and refer like-minded buyers . Our program allows you to build loyalty , trust , and repeat customers by automatically sending out Birthday and Anniversary direct mailers to your best customers directly from your Edge Software - or the Drive Retail website for Non-Edge Users .
HOW MUCH ARE YOUR EXISTING CUSTOMERS CONTRIBUTING TO YOUR CURRENT SALES ?
IDENTIFY AND AUTO SEND Birthday and Anniversary direct mailers to these customers .
20 %
RETENTION PROGRAM BY THE NUMBERS 5x
It costs 5x as much to attract a new customer , than to keep an existing one .
18 % Only 18 % of companies focus on retention strategies vs . a 44 % focus on acquisition strategies .
33 % Repeat customers spend 33 % more than existing customers .
70 % The probability of converting an existing customer is 60-70 % vs . 5-20 % for a new prospect .
89 % 89 % of businesses see customer experience as a key factor in driving customer loyalty and retention .
80 % of your profits will come from just 20 % of your existing customers .
95 % Increasing customer retention rates by 5 % increases profits by 25-95 %.
driveretail . com 3 easy , affordable and effective marketing for jewelers