Document Management - White Paper (ID 5277).pdf Jul. 2014 | Page 22

Deployment Many business server networks are getting off the ground and into the cloud. Cloud-based platforms -- where software tools, data, and documents reside on remote servers hosted by thirdparty providers -- provide certain advantages over on-premise installations. Chief among them include: • • • Elimination of up-front costs for server hardware and software licenses Reduction of IT staff resources for server maintenance, backup, and troubleshooting Scalable data storage for future needs Typically, cloud solutions are flexibly priced through a Software as a Service (SaaS) subscription model. For organizations with a limited internal server infrastructure, a cloud solution can add enormous capability for little or no up-front investment. Operations are simplified because an extensive IT staff is no longer necessary since server support is handled by the service provider. All expenses for storage, software, and maintenance are included in the monthly subscription fee. Companies that have already invested heavily in on-premise server systems may not see the need to abandon existing infrastructure, but might find the cloud a viable alternative to traditional expansion or upgrades. In cases where organizations add new departments, take on temporary projects, or otherwise need to quickly expand their data storage or access capabilities, a “hybrid” solution that incorporates a cloud-based platform into on-premise network scheme may be the most logical approach. Import One of the first challenges companies encounter during the implementation of an electronic document management solution is transferring content into the new file repository. Hardware such as scanners and multifunction devices produce digital images of paper documents, which may be complemented by optical character recognition (OCR) software to create searchable and modifiable electronic content in a variety of formats. OCR programs may come integrated with the software provided with the hardware, as stand-alone software applications, or as an extra module in DMS offerings. To transfer existing digital files stored on hard drives and servers to the new document management system, several EASY DOCUMENT MANAGEMENT options exist. Companies can import bulk amounts of data using methods to ensure information is correctly classified on import, or they can maintain copies in the original storage locations and link them to the system. Support for certain types of documents -- such as email and email attachments -- may vary among product offerings. Companies adopting a new DMS should have a basic implementation plan that specifies which existing data should import into the system (including both digital and paper documents). The plan should also establish policies and procedures that will define which files and information go into the system on an ongoing basis, whether they are new application files, emails, faxes, or incoming paper documents. These import rules need not be extremely complex; in fact, often it is best to identify the system that makes defining and implementing the plan as simple and straightforward as possible. One of the reasons some companies are hesitant to implement a DMS is that many systems on the market are far more complex than necessary. If the DMS solution being considered seems too complex or requires extensive amounts of consulting or training, it is probably best to consider other alternatives. Identity One of the most attractive features of digital document management is the ability to pinpoint a particular file out of potentially millions of items, and bring it up in seconds. To classify electronic documents within a company system and retrieve them later requires a unique identifier for each document. On a smaller scale, items saved on a PC hard drive all may have unique names to identify them. One of the limitations with standard computing systems is that one can have two files with the same names, only in different folder locations. Over time employees can forget both the location of a file and its actual name. A more sophisticated approach to file identity must satisfy certain conditions: the index must create a unique identifier for the file that is both independent of location and easily located by any retrieving user. Metadata, virtual folders, and dynamic views One way to accomplish these requirements is have users themselves choose identifiers -- typically keywords, or “tags,” - 22 -