Document Management - White Paper (ID 5277).pdf Jul. 2014 | Page 16

Security & Recovery The Mangold Group CPA firm places client records into document manager for big returns Clients trust the Mangold Group to keep their private documents secure, but also kept in a complete and organized package. This ensures that CPAs at Mangold will have no gaps in understanding when assessing clients’ tax situations. The Mangold Group tapped the M-Files document management solution in order to give their accountants greater command over clients’ digital financial records, most of which are scanned from paper documents or copied from CDs. Each item is indexed in the system according to the tax year, type of document, and client identity. “Once our accountants saw how powerful M-Files’ search capability was -- all they needed to do was type in what they wanted -- they really got into it,” recalls Technical Service Administrator, Michael DuFresne. “Suddenly, it was much simpler, faster, and easier to find files.” The document management system centralizes content that formerly resided on individual workstation hard drives. Accountants can now take work home by accessing company files from a secure online connection. M-Files enables the administrator to place password controls on sensitive client documents with bank account information or social security numbers. The system also ensures that accountants have all the files obtained from clients with no accidental misfilings or deletions. M-Files backs up all versions of business documents. “With M-Files, we have the entire history of a document -- every time it was saved,” DuFresne says. “So even if part of a file gets inadvertently deleted, you can always go back and look at prior versions of it.” Recovery from Data Loss Most office workers have had a firsthand experience with data loss. The most common scenario usually involves changes to a single work-in-progress, which leads to another day’s work or a delay in a project timeline. Less common, but far more devastating, is the catastrophic loss caused by hardware failure, accidental deletion, or natural disaster. Even a lost laptop can have long-term repercussions on the course of business. Portability and Accountability Act (HIPAA) compliance. An electronic document management solution places important files into a central repository and periodically creates backup copies at a secure off-site or online location. The easiest and most economic way to protect against data loss on any scale is the routine backup of company data. Because manual backup procedures take up staff time and sometimes fail to completely capture all documents company-wide, most IT professionals now recommend automatic back-up via a document management solution. Hospitals and health care clinics, where immediate data availability can be a matter of life or death, are required to implement backup mechanisms as part of Health Insurance EASY DOCUMENT MANAGEMENT Backups eliminate many of the worst-case scenarios of data loss, but other file management tools can also guard against the less serious, but more common, instances of lost document edits. Check in/check-out procedures, for example, prevent multiple users from editing the same document concurrently. Effective document management systems also preserve all past iterations of business files, allowing users to back-step to prior versions after accidental deletions. Given the high costs associated with data loss, these basic safeguards are now becoming essential features of an organization’s IT infrastructure. - 16 -