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c o n t e n t s Chapter 4 - Consumer 4.1 Generation Z 4.2 Gen Z 4.3 Baby Boomer 4.4 Consumer Analysis 68 69 72 76 79 Chapter 5 - Whats Next 5.1 Generation Alpha 5.2 Technology 82 83 86 Conclusion Recommendations 89 91 List of References Image References Bibliograpghy 93 96 97 Interview 1 - Angi Eagan Interview 2 - Sam Lynch Interview 2 - Richard Crompton Pilot Focus Group Focus Group Coding Qoutes Deloitte Consumer Survey XI XVII XX XXII XXVII XXXI XXXIII V