MIND YOUR BUSINESS
Key takeaway: Given the prevalent use of GenAI among executives and tech-savvy workers, companies must clarify the rules and risks around the use of public generative tools. To avoid the risk altogether, organizations should consider leveraging tools that meet the security, accuracy and relevance that will benefit employees and deliver measurable business results.
Enable your people or risk being left behind
It's clear that implementing GenAI tools in your organization is paramount to staying relevant in today's fiercely competitive digital arena, where employee and customer expectations have changed. If you're not leveraging AI today, you are choosing to compete against it. And if you don't enable your people with the right tools to be successful at their jobs, you run the risk of them using unsafe tools on their own. If you're hesitant to do so because you think it will require a complete overhaul of your existing intranet, think again.
You don't need to overhaul your tech stack to empower your employees to work more effectively and productively using AI. There are flexible and composable tools like the Coveo AI Platform that can integrate with the tools you already use, and the tangible business results you can track will be worth the investment. To learn more, visit Coveo.com.
Key takeaway: Help your employees become familiar with uses for GenAI at the workplace and provide them with tools they can trust. By doing so, they'll be less likely to waste time double-checking AI-generated answers and more time serving customers.
6. While companies evaluate GenAI tools, employees are forging ahead using publicly available (and potentially untrustworthy) tools
If your company hasn't selected and implemented GenAI tools, you risk your employees using non-permitted tools on their own. How prevalent is non-permitted tool use? According to the report, the phenomenon was shockingly highest among IT personnel (24%) and executive leadership or software development (21%).
" You don't need to overhaul your tech stack to empower your employees to work more effectively and productively using AI. There are flexible and composable tools like the Coveo AI Platform that can integrate ...."