TECHNOLOGYBUSINESS ....................................................................................................................................................................
TECHNOLOGYBUSINESS ....................................................................................................................................................................
DEV OPS & CONTINUOUS DELIVERY
• Test , deployment and infrastructure automation – Implement the right tools and technologies , put the power to test and deploy rapidly in the hands of your team .
• Focus on reducing cycle times – Focus on removing bottle necks and measure time between releases in seconds rather than weeks or even months .
• Breaking down barriers between Development and Operations teams – Collapse roles , closer collaboration , ensure that everyone is aligned to common objectives and that people are incentivised and rewarded accordingly .
TEAM & PEOPLE
• Empowerment – Digital teams focus on empowering people to make changes rapidly . Leaders shift to facilitators of change rather than decision-makers .
• Deep expertise – People will grow deep expertise in Digital offerings rather than more general understanding , making them the experts in their field .
• Collaboration and team goals – Individuals work towards team goals and KPIs , individual performance becomes secondary to the success of the team .
• Polyskilled People – People will be able to fufill multiple roles and functions within their team and your organisation .
CULTURE & ENVIRONMENT
• Open , flexible , multichannel working – Work can become more flexible as teams collaborate over innovative Digital applications to interact . Teams across locations can work in harmony from the coffee shop , train or office .
• Meetings are fast – Everything is geared to be fast . Meetings are no different and need to be structured to gain maximum benefit with minimal requirements on people ’ s time .
• Celebrate success and failure – By working fast , teams will not only succeed quicker but fail fast too . Failure and the associated learning should be celebrated along with the achievements of the team .
• Innovation – Foster a culture of innovation that everyone contributes to , not just one team .
7 TRANSFORMATION TIPS
1 Gain organisation-wide sponsorship
Inspire your colleagues through explaining what you ’ re doing and why so they can challenge and support the change
2 Create the right culture & environment
Empower teams to self-manage and innovate for themselves through the introduction of idea management tools , flexible working and hackathons
3 Lead by example
Show colleagues what is working through making the transformation visible , celebrating success and recognising failure
4 Create an Agile Guiding Coalition
Leaders from across the organisation who are bought into the change unite to talk openly and remove blockers where required
5 Communicate the vision
Explain that the change needs to be continuous and be clear about roles within the change
6 Build internal capability
Internal capability should be balance between cultural change and hard skills . Career paths should be revised and remain clear
7 Learn from others ’ mistakes
Join internal and external communities and be willing to share your organisational challenge
For more information talk to Will Stanger , Julia Beaumont or Jiten Kachhela : william . stanger @ northhighland . com julia . beaumont @ northhighland . com jiten . kachhela @ northhighland . com
16 CIO Magazine Spring 2015 Issue