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Laura Deeley Bren Brian Dean Brittany Meadows Brooke Sharbaugh Diane Frederick Hope Thomas Jill Gormley Cindy Hall Matt Jones Megan Muller Meghan Feagans Theo Hobbs Shawn Hunter Neil Pasricha Kim Scott Jim McCormick Tony Rubleski David Meerman Scott Dr . Jack Wiley Phil Gerbyshak

All images sourced from Tulip Media Group or iStock . com unless otherwise identified . Cover photo by Tony Weeg at beautiful . camera . Back Cover photo by Susan Koster at Silver Sun Coastal Art silversunphotography . com

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8 HARD MARKETS & HARD OPTIMISM Laura Deeley Bren

9 THE STORY CUSTOMERS TELL THEMSELVES David Meerman Scott

10 TWO-MINUTE MORNING PRACTICE Neil Pasricha

12 THINGS I LEARNED FROM GETTING COVID-19 Tony Rubleski

14 BUSINESS INSIGHTS Jim McCormick

16 WORK FROM HOME LIKE A BOSS Kim Scott

18 BURNOUT SYMPTOMS Shawn Hunter

20 TRY A SALES SPRINT Phil Gerbyshak

CINDY HALL - PAGE 4

22 GOALS THAT MAKE MANAGERS OUT-PERFORM Dr . Jack Wiley

23 WHAT IF A CLAIM IS FILED BY A CONDO OWNER OR ASSOCIATION ? Megan Muller & Hope Thomas

24 WHAT IF I MAKE CHANGES TO MY PROPERTY / LIFESTYLE ? Meghan Feagans & Diane Frederick

26 WHAT IF WE INVEST IN TRANSPORTATION SAFETY ? Theo Hobbs & Brian Dean

27 WHAT IF I GET A LETTER FROM AN ATTORNEY ? Matt Jones

28 WHAT IF THERE ’ S AN ACCIDENT OR INJURY AT WORK ? Brooke Sharbaugh & Jill Gormley

30 WHAT IF AN EMPLOYEE CLICKS ON A DANGEROUS LINK ? Brittany Meadows

31 DEELEY SERVES : JUNIOR ACHIEVEMENT