DIG Insurance & Business Magazine Fall 2018 | Page 3

Let's Grow!
Y
ou’re growing a business
and a team. You’re growing
your client base and growing
your capacity. Maybe you’re
growing in a new direction,
or growing deeper in what you do best.
The point is, your business is constantly
evolving—and with that comes some
inevitable growing pains (and gray hairs!)
that become lessons learned.
This month, DIG Magazine is talking
growth and addressing what that means for
you, your team, and the clients you serve.
How do you protect the client experience?
(Find out on page 25) It’s easy for
businesses to lose sight of the big picture
during periods of high growth, but there’s
never a more important time to stay true to
your vision, values, and culture.
And, what about hiring the right people
to support your growth? (More on this
on page 26.) Growing businesses need to
bring on staff that improves the customer
experience. We need to constantly tune in
as owners, so we can develop our people
and prepare them for what’s next.
How do you handle onboarding and
training new people? We’ll share how we
do it at Deeley Insurance Group (page
28)—and we’d love to hear about how you
integrate new team members into your
culture. Share with us!
Speaking of sharing, we’re so grateful that
Eastern Shore Forest Products and Atlantic
Traffic Safety revealed their growth
insights and offered up some real-life,
honest, hard-knock lessons and successes
we can all learn from. Check out our cover
story on page 4.
We hope you enjoy this second issue of DIG
magazine. It’s designed to inspire and share
knowledge—and to spark ideas. We want
to hear how you’re growing. Tell us your
story! +
DIG in!
Laura Deeley Bren – President
DeeleyInsurance.com
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