Destinos & Descuentos ed.03 Edición 03 | Page 51

What does TAG- SA do? D&D: D.A: TAGSA is dedicated to the management and operation of the Guayaquil airport Which are your goals, vision, mission? D&D: D.A: Administrate, operate and upgrade the airport from the city of Guayaquil with the highest standards of safety, service and qual- ity to meet the needs of all its users and customers. We want to be the best airport in the country and one of the best in America and the world for its excellence, security and quality of ser- vice. To your 10th an- niversary, what were your achievements? D&D: D.A: Well I think you can stand out as one of our achievements the fact that we have been considered for many years by interna- tional organizations such as the best airport in Latin America and the Caribbe- an; even rated as one of the world’s best in its cat- egory. Our best achieve- ment is to have maintained a quality service and users themselves describe as the best in its category. What are your next goals? D&D: D.A: Basically comply with the provisions and the con- tract with the municipality. Always with high standards, be constant in quality and safety within the airport that the passenger deserves. D&D: Do you have a message for the air- port users? D.A: when they come to the city of Guayaquil and using the airport feel at home. We are working daily to give them the quality and ser- vice that is well deserved and any suggestions that can help us to improve our goal, they are welcome to do so. 51