Dental Sleep Medicine Insider September 2017 | Page 16

DON’T OVERLOOK THE IMPORTANCE OF SETTING YOUR FEES I’m often asked, “What should I charge for an oral appliance?” It is a question your office has probably contemplated and is a very important decision that should not go overlooked. Devel- oping a random figure or asking a friend may not be your best bet. Avoid relying on your billing company to set your fees as this can be considered unethical and lead to unexpected problems. So then, how should you come up with fees? You’ve probably heard the term “usual, customary and reason- able (UCR)”. It is used in health- care when providers set charges for services and health plans set their fees. The term lends insight into how you should consider establishing, applying, and updating charges for each dental sleep service your office provides. I would recommend adding the word “consistent” to be mindful of insurance con- tracts, Medicare policies, and regulations from your state’s Attorney General that apply to your practice. Do I have your attention now? The fee schedule is an internal office policy that dictates an exact amount charged for each service (defined by a unique CPT code) and applied consistently for every patient, unless there is documented financial hardship. Here are some factors that you should consider: Know the range of allow- able amounts for each specific CPT code(s) across all the health plans to whom you submit claims. Use health plan fees only as a reference and be sure your fees are set above the in- surer with the highest allowed amount; It is particularly import- ant to set your fees above the Medicare allowed amount. Be knowledgeable about your geographic location and what may be a customary charge for a particular service; an unreasonably low or high fee may throw up a red flag with payers. JEFF BURTON panorex). Identify ALL expenses (materials, lab, equipment), labor (dentist & staff time) and liability (malpractice premiums, legal compliance, licensure/cer- tifications) to account for your total cost of providing a service. Setting your fees is only the first step. Applying them consistently and evaluating them on a reg- ular basis is just as important. Taking these factors into consid- eration may help minimize your financial and legal risk while ensuring practice profitability. Don’t carry multiple charges for a custom, ad- justable oral appliance (E0486) based on the type of device – pick one fee (you are a medical provider, not a retail clinic). Put as much attention into setting appropriate fees for radiographs and exams as you do the oral appliance, these are billable services. Consider fees that your of- fice has already established for a similar dental service (i.e. JEFF BURTON Owner of Lyon Dental Sleep Services, a Michigan-based company that provides crit- ical resources and services to dental sleep specialists across the country.