THE INTERVIEW
26
formally and informally by Dell Technologies
through business commitments and the efforts
of the thousands of team members across the
globe. Seeing that complete picture—and also
being able to direct the focus areas—makes
me eternally optimistic that technology and
people can solve some of the biggest challenges
facing humanity.
Is there a particular area of social impact
you are most passionate about?
What I’m most passionate about is ensuring
that we’re affecting real change and material
outcomes, which requires locking our focus on
initiatives adjacent to who we are—and who
we are is one of the largest technology providers
in the world. That means we’ve got to
invest in programs that leverage the use of our
technology to solve complex issues. And it also
means we need to recognize that we are one
of the largest employers of technology jobs,
so we have to broaden the aperture and affect
the changes of inclusiveness required to attract,
develop, and reflect the workforce of the
future. To me, it’s about leading by example.
As one of the largest tech companies,
we recognize we produce and ship a lot of
“things.” And as such, we need to be committed
to maximizing every opportunity to recycle
and reuse materials, and we need to hire more
diversity in our own business to ensure we’re
building technology solutions that reflect the
diversity of society.
Dell Technologies reported meeting its
2020 social impact goals early. What were
some of those accomplishments?
The Legacy of Good 2020 plan was established
in 2013, and through the hard work and
commitments of our global team members,
and the business, we’re in the fortunate position
to have reported early achievement of
many of the 2020 goals.
We reused 100 million pounds of recycled
content in Dell Technologies’ new products,
and we reduced the energy intensity of our
product portfolio by 64 percent. Our team
members delivered 5 million service hours
to communities globally. We’ve enabled 60
percent of eligible team members to participate
in flexible work options. We’ve created
STEM educational opportunities for thousands
in communities around the globe through
programs like our solar-powered learning
labs. And we’ve rolled out MARC—the Many
Advocating Real Change program focused on
mitigating unconscious bias—to 100 percent
of our executives, and now we’re moving it
down throughout the organization.
We’re humbled to continue to receive
recognition from organizations like LinkedIn
as a 2019 top company, from the Human
Rights Campaign 2019 Corporate Equality
Index as one of the best companies to work
for LGBTQ equality, and to be included on
Ethisphere Institute’s list of the world’s most
ethical companies. So, we’ve had a little bit of
an early victory with 2020 goals, but beyond
the celebration, we’re now able to extend our
commitments to 2030.
What were some of the lessons that came
out of that work that you are applying to
your 2030 goals?
There were a few. The first was reinforcement
of what we’ve known all along: our team
members are incredibly passionate about
social impact. We need to find more ways to