December 2018 Handle with care | Page 18

Legal Management Law firms’ fears about risks posed by using artificial intelligence intensifying A growing number of law firms are turning to artificial intelligence as a means of increasing efficiency, providing a better service to clients, and freeing up lawyers’ time to concentrate on more complex tasks – however, the use of such technology is also giving lawyers sleepless nights as they worry about the potential threat it poses as it leaves firms increasingly vulnerable to cyberattacks by hackers Though the use of artificial intelligence (AI) among law firms is on the increase it is also causing considerable concern among lawyers and their clients, specifically in relation to cyber security, data protection and confidentiality, attendees at an event organised by The Latin American Lawyer in Mexico heard. Such risks are inevitable given the fact that information is shared during legal processes and, consequently, law firms are a particularly attractive target for hackers, according to panellists at the event, which was held in collaboration with Greenberg Traurig and EY Law. The panel heard that there are two types of companies, “those that have suffered a cyberattack, and those that will”. Therefore the use of technology by law firms means that it is essential that firms adopt solid governance structures, and invest in employing staff that are adept at using technology. Human error in the use of AI will continue to be a cause for concern as Event: How can general counsel leverage technology throughout the M&A and transactions lifecycle? Location: Mexico City In collaboration with: Greenberg Traurig and EY Law Lawyers speaking at the Mexico City event said artificial intelligence “identifies risks better than a team of lawyers can”. reliance on technology increases, panellists heard, and an AI system will never be held culpable for not identifying risk, as software is only as good as the lawyer who uses it – it is the lawyer that designs the M&A transaction for the client. AI is making substantial inroads into the legal profession with the implementation of software and applications that aim to lighten law firms’ workloads, participants in the event heard. While an increasing number of law firms are using AI software to carry out tasks such as due diligence – employing software such as HighIQ and Intralink – its use is also increasing in other aspects of M&A deals, such as the document negotiation phase and the deal signing and closure stage. In this context, software such as Luminance is a major time-saver for lawyers, due to its ability to 16 • THE LATIN AMERICAN LAWYER • December 2018 scan and review large volumes of contracts, attendees were told. “AI identifies risks better than a team of lawyers can,” according to event participant Víctor Manuel Frías, a lawyer and shareholder at Greenberg Traurig in Mexico City. However, he added that AI is intended to complement the work of lawyers and help them to streamline processes, and it should not be seen as a tool that replaces staff. AI’s ability to take care of the more mundane tasks necessary in any transaction allows lawyers to focus on strategic decisions as well as developing the know-how that will improve their relationships with clients, panellists heard. Adverse effect on lawyer-client relationships? AI use by law firms is expected to increase substantially in the short www.thelatinamericanlawyer.com